Real eyes on your home — 24 hours a day.
Self-monitoring means your phone is the alarm. Pro monitoring means a trained dispatcher sees the alert, verifies it, calls you, and sends police or fire when seconds count — even at 3 a.m., even when you're at the cabin, even when your phone is on Do Not Disturb.
- 30–60 second typical dispatch response
- Real people, not automated alerts
- Direct line to Utah police and fire
- From $40/mo, month-to-month
What 24/7 monitoring actually means.
It's not a louder app notification. It's a real person watching the screen so you don't have to.
When an alarm trips
Our dispatch center sees the alert the instant your sensor fires. A trained operator checks camera feeds, calls you to verify, and dispatches local police or fire — typically in 30–60 seconds.
When you're traveling
Phone in airplane mode, cabin out of signal, or just asleep — we still watch. The dispatch line never goes to voicemail, and we work off your verified contact list when we can't reach you first.
When something's off
Smart alerts catch what automated rules miss — a back door cracked open at midnight, a motion zone tripping repeatedly, a sensor that's gone offline. Real eyes spot patterns an app can't.
Self-Monitor vs. Pro Monitoring.
Both are legit choices. Here's the honest difference so you can pick the right one for your routine and your property.
You get the alerts. You decide what to do.
From $20–25/mo (cameras + app)
- Push notifications to your phone
- You review the camera feed
- You call police or a neighbor if needed
- You decide if it's a false alarm
- No dispatch fee, no monitoring contract
Best for: people who keep their phone close, live in one place, and want low monthly cost.
Start a Self-Monitor QuoteWe get the alerts. We call you. We dispatch.
From $40/mo (24/7 dispatch)
- Trained dispatchers watch your alarms
- 30–60 second typical response time
- Verified before police are sent (fewer false dispatches)
- Works while you sleep, travel, or lose signal
- Direct relationships with Utah PD and fire
Best for: cabin owners, frequent travelers, families, and anyone who can't promise to look at their phone the second it buzzes.
Get a Pro Monitoring QuoteFrom alarm to help — in under a minute.
Alarm trips
A door, window, motion sensor, or smoke detector fires. The signal hits our dispatch center in seconds — no waiting for your phone to ring.
Dispatch verifies
A trained operator pulls up your camera feeds, calls your verified phone with your passcode, and confirms whether it's a real emergency — typical verification in 30–60 seconds.
Help is sent
If it's real, we dispatch local Utah police, fire, or medical to your address with everything they need. If it's a false alarm, we reset it — no embarrassing 911 call.
The honest case for paying $40 instead of $20.
Self-monitoring works fine when you're home, awake, and looking at your phone. The hard truth: most of us aren't. We're at work in a meeting with the ringer off. We're on a chairlift at Snowbird. We're at the cabin where the cell signal cuts out. We're asleep at 3 a.m. when somebody actually rattles the back door.
Pro monitoring fills those gaps. A dispatcher watches your alarms during every minute you can't — and because they're trained to verify before dispatching, you don't get a $300 false-alarm fine from the city when your dog sets off a motion sensor. Real verification means real cops show up to real emergencies, faster.
It matters more for properties you don't sleep at. Cabins, rentals, second homes, long workdays at a shop — anywhere your phone won't catch it. Our dispatch line works with local Utah PD and fire across the Wasatch Front, so when seconds count, the responders coming to your address already know the layout, the access code, and your contact list.
24/7 monitoring, answered.
What's the response time?
30–60 seconds is typical from alarm trip to a live dispatcher on your phone. Verification (checking cameras, confirming with you, then calling police if real) usually wraps inside the same minute. Speed depends on your camera setup and how fast you answer the verification call.
Can monitoring work at my cabin?
Yes — as long as the property has power and either cellular or internet, we can monitor it. We've set up cabin systems with cellular backup for spots where Wi-Fi cuts out. Bear Lake coverage launches later this year; today we cover Wasatch Front cabins and second homes.
How do you verify before dispatching?
When an alarm fires, our dispatcher pulls your camera feed, then calls your primary phone and asks for your passcode. If you confirm a false alarm, we cancel it. If you don't answer or give the wrong code, we dispatch police. This is what keeps false-alarm fines off your bill and police trust on your address.
Is there a contract?
No 36-month traps. Pro monitoring is month-to-month once you own the equipment. You can switch to self-monitor or cancel monitoring entirely whenever you want — we'll just keep installing and supporting the hardware.
What does the $40/mo cover?
24/7 dispatch staffing, alarm signal handling, camera verification, two-way contact with you, and direct dispatch to Utah police, fire, and medical responders. It also covers system health monitoring (we'll tell you if a sensor goes offline) and app access for everyone on your contact list.
Can I switch to self-monitor later?
Yes — you can move between pro monitoring and self-monitor anytime. A lot of customers start on pro for the first few months until they know the system, then drop down to self-monitor. We'll just flip the dispatch settings in your account; the hardware stays the same.
Sleep through the night. We'll watch.
Free quote, no pressure, no contracts. Local installers, real dispatchers, real peace of mind.